Who We Are
Innovation + Expertise. Guaranteed exceptional service.
When we started, we had one goal: to become the most reliable provider of workforce management solutions. Xiang provides you solutions from employee onboarding to retirement. Our experts work with you every step of the way to streamline and easily manage all your workforce processes. Below that is a button saying, “Schedule a Consultation” and when that is clicked it would route them to the CONTACT page to fill out the form.
Our multiple service options mean that no matter what business you operate or what your industry you're in, we have you need. We work with you and help you with your payroll management and employee affairs, saving you time and money to grow your business. Our dedicated experts are knowledgeable in all areas of payroll to ensure everything is in compliance with federal and state regulations.
Our clients are our top priority and each one is assigned their dedicated expert adviser. As part of our commitment to ensure maximum client satisfaction, we employ a hands-on approach and provide detailed customer support throughout the entire process. No matter how complicated the tasks may be, we make sure we do them correctly and in a timely manner, giving you more time to focus on your core business
Reduce costs and work more efficiently.
Effectively manage your employees and take your business where it needs to go.
Stay compliant and proactively adapt HR solutions to adhere to regulations.
Meet The Team
We invite you to delve into the profiles of the exceptional leaders who steer our business process outsourcing (BPO) company towards success. Our executive team comprises visionary strategists, accomplished professionals, and industry experts, each bringing their unique talents and experience to the table. From our CEO's visionary direction to our COO's operational prowess, our CFO's financial acumen, our CTO's technological innovation, our CHRO's commitment to talent development, and our CCO's client-centric approach, these executives are the driving force behind our company's growth and reputation.
Anne Escudero
Chief Executive Officer
Anne is an accomplished and strategic leader with a deep understanding of the BPO industry. With over 15 years of experience, she has a track record of driving business growth and delivering exceptional client experiences. As the CEO, Anne sets the vision and direction for the company, overseeing its overall operations and cultivating strategic partnerships. Her expertise in process optimization, client relationship management, and industry trends enables the company to stay ahead in the competitive BPO landscape.
Mark Resurreccion
Chief Operating Officer
Mark is a results-driven COO with a proven ability to optimize operational efficiency in the BPO sector. With a strong focus on process improvement, he ensures smooth day-to-day operations of the company. Mark's expertise lies in implementing best practices, quality assurance, and managing client relationships. He collaborates closely with cross-functional teams to enhance service delivery, exceed client expectations, and achieve operational excellence.
Wilfredo Esguerra
Chief Financial Officer
Wilfredo is a seasoned financial executive with extensive experience in the BPO industry. As the CFO, he oversees financial planning, budgeting, and forecasting to drive the company's financial success. Wilfredo’s strong analytical skills and cost optimization strategies help maintain profitability while ensuring compliance and risk management. His ability to identify growth opportunities, manage cash flow, and make strategic financial decisions contributes to the company's long-term sustainability.
David Thompson
Chief Technology Officer
David Thompson is a forward-thinking CTO with a passion for leveraging technology to enhance BPO operations. He leads the company's technological initiatives, focusing on digital transformation, automation, and data security. David's expertise in emerging technologies, cloud solutions, and IT infrastructure ensures a robust and scalable technology ecosystem. By implementing innovative solutions, he drives operational efficiency, improves productivity, and provides clients with cutting-edge services.
Sarah Wilson
Chief Human Resources Officer
Sarah Wilson is a people-centric CHRO who recognizes the importance of a skilled and engaged workforce in the BPO industry. With a focus on talent acquisition, training and development, and employee engagement, she ensures the company attracts and retains top talent. Sarah's strategic HR initiatives promote a positive work culture, foster professional growth, and drive employee satisfaction. Her emphasis on diversity and inclusion contributes to a vibrant and inclusive workplace environment.
Gillian Grace Galang
Chief Client Officer
Grace is a client-centric executive responsible for nurturing and expanding client relationships in the BPO company. With extensive experience in client management, she understands their unique needs and aligns the company's services accordingly. Grace’s expertise lies in building strategic partnerships, delivering exceptional client experiences, and driving client satisfaction. By fostering strong relationships, she contributes to client retention, revenue growth, and the company's overall success.